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LEGAL · VECOOM

Complaints

Follow a clear process for submitting, tracking and resolving a formal complaint.

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FEATURE 1Submit complaintIntegrated with the Vecoom web workspace.
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FEATURE 2Reference numberIntegrated with the Vecoom web workspace.
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FEATURE 3Review processIntegrated with the Vecoom web workspace.
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FEATURE 4ResolutionIntegrated with the Vecoom web workspace.
01

Clear documentation

Important agreements and disclosures are presented in a readable format so users can review the terms that apply to the service.

02

Responsible access

Trading leveraged products involves risk. Legal and risk information should be reviewed before using live trading features.

03

Account records

Relevant account actions and platform activity are designed to remain traceable inside the Vecoom workspace.

VECOOM WORKSPACE

Complaints,
connected to the platform.

Move from information to account tools and the trading terminal through one consistent Vecoom interface.

24/7Account access
LIVEConnected workspace
1Unified experience
VECOOM

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